The Kindness Question

When out among people, certain questions tend to pop into my mind (e.g. "Did I remember to brush my teeth today?", "Will anyone notice my mismatched socks?", etc.). Since starting this Blog, I've tried to supplement those ... clearly important ... questions with THE KINDNESS QUESTION: "What act of kindness can I do right now in my present situation?" I try to make it almost like a game.

This post is just a collection of little (sometimes very little) acts that THE KINDNESS QUESTION has prompted me to do.

The Waiting Room

While sitting in a waiting room at a medical facility I was joined by a young pregnant woman. I decided to put THE KINDNESS QUESTION to work.

My first act was to offer her the footrest that was in front of my own chair (which I had been enjoying). She accepted it and clearly enjoyed the relief it brought.

Realizing that the wait would be extended, I decided to go get a cup of coffee. I offered to get something for the expectant mother. She smiled and specified a type of tea … which I gladly got for her along with my coffee.

My final chivalrous act was to share homemade chocolate chip cookies that my daughter had brought … (yes, my daughter brings cookies to medical facilities, doesn’t everyone?) … with everyone in the room.

The Restaurant

Through years of business travel and my own families work experiences I’ve come to realize that restaurant servers don’t always get the appreciation they deserve. It’s not an easy job and some customers can be downright rude. So whenever I’m at a restaurant, I put THE KINDNESS QUESTION to work.

Step one; I greet the server with a friendly hello and ask how they are doing. It’s extra fun when I’m able to greet them a split second before they attempt to greet me. Catching them off guard always puts a smile on their face. If I’ve recently heard an appropriate joke (nothing political, religious, racial or sexual) and they seem receptive I’ll tell them the joke. Results have been positive so far.

Step two; I clean up at my table when I’m done. As a coffee drinker, I neatly stack all the used creamer containers together. This helps prevent leftover creamer spillage when the server clears the table. This act of kind tidiness ... AKA kindiness ... has received high praise from several servers.

Step three; I make sure to sincerely compliment the server on their efforts. At a recent large group restaurant gathering, our server wasn’t the one who took payment, so I walked over to her, addressed her by name and told her she did a great job (which she did).

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Clearly none of these acts warrant any Nobel prizes, but most of them (I’ve always enjoyed stacking creamers) would not have been done without THE KINDNESS QUESTION. And I can assure you that in the past, sharing any homemade chocolate chip cookies was only done under protest.

Grumpy vs. Kind: My Battle of The Day

I have a pretty good (OK, really good) life overall, but that doesn't mean there aren't things that bring me down. And when I'm down, sowing kindness isn't exactly my default condition ... grumpiness is. But since this Blog is NOT named SowingGrumpiness, I need a technique in my mental toolbox to make sure I have something positive to write about here.

The other day I was walking in an unnamed super-store ... famous for low prices and low wages ... feeling quite grumpy (don't even remember why, now). I was avoiding the friendly eye-contact and intentional smiles that I had been consciously practicing. I just wanted to find my item and get out of the store without having to exchange any "pleasantries" with anyone ... you know, just like I used to be. Then I thought of this Blog and the reasons I started it. I wondered, how on earth could I be kind to the checker, the one human I couldn’t avoid in the store? The checker wasn't responsible for my grumpiness, but I knew that if I didn't change my attitude they might feel like they were.

So here's the cool part of this post ... here's the "brilliant" mental technique I personally invented and fully intend to patent. I paused in the bathroom accessories aisle (another aisle might work, but I haven’t verified that yet) and tried to think of something that had recently made me laugh.  A very funny YouTube video came to mind and within about 10 seconds … WHAM … I started smiling.

(Note: For the Bon Qui Qui fans out there … “I will Cut you”)

 
Humor is the elixir of grumpiness. And what’s great is that it’s available free! People are actually giving this stuff away. There are hilarious YouTube videos, Facebook amateur comedians and countless other sources of laugh-out-loud elixir. We should all imbibe of it frequently and in great quantities, then when we need it we can mentally recall it.

So what happened next … the friendly eye-contacts and intentional smiles were back. I was now ready to engage the checker.
 
I’ve found that being friendly to checkers is an easy way to sow a little kindness in the world. It doesn’t take a lot of time and it doesn’t cost anything. I simply greet them warmly by name, if possible, and show a sincere interest in how their day is going. Thanks to my little … patent pending … mental technique, this day was no exception. I hope the checkers day was a little better because of me.

Is Kindness Ever an Inconvenience?

Let me start off by saying I've not generally been eager to "inconvenience" myself just to be kind. If there is an opportunity right in front of me, no problem, I will respond with kindness. But go out of my way or disrupt MY plans? ... Hmm, I'll have to think about that for awhile … what’s in it for me?

Hopefully, writing this Blog and changing the way I think about opportunities to be kind will help fix that character deficit.

When I heard my best friend’s mother had died, just 5 days before Christmas, I knew that I should go visit him (as he had selflessly done for me when my dad died 9 years earlier). But it was Christmas week and he lives over 2000 miles away! Not to mention the cost of last-minute airline tickets during Christmas week! A phone call and nice card (maybe going to visit in a few months, when it was more "convenient") should be acceptable ... right??? Wrong! I had to go.

So I enjoyed a condensed Christmas with my family on the 24th and early on Christmas day I was heading to Texas to be with another family. 9 hours later … after a white-knuckle drive through heavy snowfall and equipment problems (the Air Conditioner had to be fixed as they de-iced the wings, huh?) with the airplane … I was warmly greeted by my friend and his 2 wonderful daughters. There was no doubt that I had made the right decision by coming.

Knowing how to act when someone loses a loved one is never easy for me. What can I say? What can I do? What does kindness look like? There are no right answers. Sometimes the only kindness that can be shown is simply your presence. So for the next 3 days I gave them my presence … trying to be both a distraction (comic relief?) and a comfort, without being an added burden.

Did I succeed in my mission? You’ll have to ask them to be sure, but I think in some miniscule way my efforts to sow a little kindness reaped a good harvest. Maybe the best thing to come from this was the change in my own heart … the realization that showing kindness is never really an inconvenience.